28 Oct 2017 Things go smaller with Coca-Cola
Coca-Cola has apologised for not explaining that the reduction in can size from 330ml to 300ml and the bottle from 500ml to 440ml would not include a price drop. [What a silly PR blunder from the likes of Coca-Cola! Ed]
Coca-Cola said last week that it was reducing container sizes to help people cut their sugar consumption. Earlier this year, the company had promised to reduce pack sizes after pressure mounted for a sugar tax.
Roger Gauntlett‚ GM of Coca-Cola Africa’s SA franchise said: “We’re rethinking many of our drinks and package sizes around the world to reduce calories and sugar and reflect the changing tastes and dietary preferences of our consumers.”
A 440ml bottle still contains about 11 teaspoons of sugar.
But Coca-Cola’s “shrinkflation” move has been met with some outrage.
Lawyer Janusz Luterek asked whether Coke’s smaller size was a way to profit from the sugar tax and concerns about high sugar consumption levels and poor health.
“But the price is the same? Is this not a scheme to profiteer from the noise around sugar tax and non-communicable diseases?” he questioned.
Marketing expert, Andrew Fraser, pointed out that in case of the 440ml bottle being sold at the same price as the former 500ml bottle‚ consumers were paying 13% more.
One response on Twitter was: “It’s daylight robbery. Their excuse was to reduce the sugar content we take in. That’s fine but then reduce the price as well. No more Coke for me‚ they have lost.”
In response to people’s outrage over the price‚ Coca-Cola said: “We could have communicated more extensively to our consumers at point of sale and through the media. This is not unusual and we regularly adjust our pricing‚ packaging and product mix to adapt to market conditions and consumer demands.
“We apologise that we were not as clear as we should have been about the changes.”
It didn’t say it would drop prices, but did say: “Our company remains committed to serving South Africans with the choice of beverages they enjoy.”
Source: BusinessLive.co.za